Refund Policy

We want you to be delighted with Febily. This Refund Policy explains when and how you can request a refund for your Febily subscription.

1. Monthly Subscriptions

Febily is billed monthly in advance. Because you can cancel anytime, we do not automatically prorate or refund unused time in the current billing period once it has started.

2. Refund Eligibility

Refunds may be granted for duplicate charges, accidental purchases, billing errors, or verified technical issues that prevent Febily from functioning as intended. Refund requests are reviewed on a case-by-case basis.

3. How to Request a Refund

Email support@febily.com from the email associated with your account. Please include your business name and the reason for the request. Approved refunds are issued to the original payment method within 5–10 business days.

4. Cancellations

You may cancel your subscription at any time to stop future renewals. Your subscription remains active until the end of your current billing period.

5. Non-Refundable Charges

Unless required by applicable law, subscription payments are non-refundable once a billing period has begun.

6. Chargebacks

Please contact us before initiating a chargeback. We are almost always able to resolve billing issues directly and quickly.

7. Contact

Questions about refunds? Email support@febily.com.